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Ardent Capital GroupArdent Capital Group
Serviced apartment and management rights finance Australia
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Serviced apartment property finance

Finance for serviced apartments and management rights

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Looking to buy a serviced apartment or management rights?

Most short-stay accommodation in Australia is strata title, so the asset you are buying is often a single lot in a building you do not own, or the right to let and caretake the complex rather than the bricks at all. Both are read very differently by a credit team. We are commercial mortgage brokers who work with the lenders who write strata and management rights every week.

We can help you:

  • Buy a serviced or short-stay apartment inside a strata letting pool
  • Borrow up to 70% on a serviced apartment, subject to size and letting arrangement. 100% LVR is available in some cases involving cross-collateralised security.
  • Fund a management rights purchase, including the caretaking and letting agreement
  • Finance the manager's lot, reception office and on-site letting office
  • Buy a block of short-stay apartments or an entire complex
  • Fund a top-up of the caretaking and letting agreement term
  • Finance apartment furnishing packages, laundry and housekeeping equipment
  • Improve the rate or conditions on your existing strata or short-stay debt
  • Free up cash flow for body corporate levies and off-peak periods

Who we help:

  • Established business owners who require finance between $100k to $10M
  • First-time borrowers who need a beginner-friendly strategy
  • Sophisticated borrowers and investors who need a unique strategy and deal structure
  • Urgent, time-sensitive deals that need to move quickly
  • Self-employed and trust-structured borrowers who need their income presented properly
  • Commercial property owners with multi-tenancy plans
Nick Chong, commercial mortgage brokerKevin, commercial mortgage brokerHolly, commercial mortgage broker

Speak to a specialist today

1,000+

loans settled

$500M+

funded

Serviced apartment finance

Helping short-stay operators fund apartments and management rights

We help short-stay operators, management rights buyers and accommodation investors fund a strata apartment, a letting and caretaking business, or a whole complex. We handle the lender research, the structuring and the application from start to finish, and we present the letting income and the caretaking agreement the way a credit team needs to see them. Whether you are buying your first apartment in a pool, taking over the management rights to a building, or purchasing through a trust or SMSF, we take it to the lenders who understand strata accommodation.

Funding from $100K to $10M
from over 60 bank & non-bank lenders

  • ANZ
  • Bankwest
  • Bluestone
  • Bank of Queensland
  • Commonwealth Bank
  • Firstmac
  • ING
  • Macquarie
  • NAB
  • Pepper Money
  • Suncorp Bank
  • Thinktank

Serviced apartment finance specialists

Serviced apartment finance is a specialist area, and it is one we speak with clients about every week, for short-stay operators, management rights buyers and accommodation investors. The properties and businesses we finance most often include:

  • Serviced and short-stay apartments inside a letting pool
  • Management rights, with the caretaking and letting agreement
  • Whole short-stay complexes and blocks of apartments
  • Manager's lots, reception offices and on-site letting offices
  • Studio and small-format apartments under 50 sqm

Management rights are priced on the years left in the caretaking agreement, and the apartment is priced on how easily it can leave the letting pool. We fund both, and we know which lenders will genuinely look at each.

Serviced apartment and management rights finance for short-stay operators in Australia

Why businesses choose Ardent Capital Group as their broker

Execution and strategy

Strategy first, then execution. We structure your deal properly and take it to the right lenders for your situation, so you are not enquiring lender by lender.

Clear advice for smart lending

Straight answers on LVR, structure and timing, including when a deal does not stack up.

A long-term partner

We stay with you well beyond settlement, with lasting relationships and ongoing support from the team.

Finance types

Serviced apartment and management rights scenarios we can help finance

A serviced apartment is not an ordinary unit and management rights are not a property purchase at all. One is a strata lot whose value depends on its size and the letting arrangement it is locked into, the other is a business built on an agreement with a body corporate. Lenders that treat either as a plain residential unit get both wrong. The scenarios below cover the situations we work through most often.

Buying a serviced apartment in a letting pool

A serviced apartment is a strata lot, but once it is committed to a letting pool run by an on-site manager or a hotel operator, a lender stops reading it as a residential unit. It becomes specialised security. Two things then decide the outcome: how big the lot is, and what the letting arrangement says.

We check the size of the internal area and the terms of the pool agreement before we approach anyone, because those two facts move the LVR further than the purchase price does. Then we take the lot to the lenders who still write short-stay strata rather than the whole panel.

  • Funded to about 50% to 70% of value, so plan for a deposit near 30% to 50% once the lot and the letting arrangement are assessed
  • Lenders measure internal area excluding balconies and car spaces: above 50 sqm is comfortable, 40 to 50 sqm narrows the lender pool and tightens the LVR, and below 40 sqm is specialist territory
  • A lot locked into a hotel letting pool is treated as specialised security rather than residential, which shortens the term and narrows the panel
  • The letting pool agreement, the strata disclosure statement and the body corporate minutes are read by the credit team, not only the valuer
  • Body corporate levies, including any sinking fund special levy, come off the letting income before serviceability is worked out
  • Pool distributions are usually averaged across the last two years rather than taken at their peak season figure

Buying the management rights to a complex

Management rights are the right to let and caretake a complex, and they are a distinct lending product rather than a property loan. You are buying an income stream made of a caretaking salary paid by the body corporate and commissions from letting the lots in the pool. The agreements that create that income are the asset.

We work with the specialist accountants and solicitors who verify these purchases, and we take the verification report and the agreement terms to the small group of lenders that fund management rights properly.

  • Management rights are funded as a split facility: the manager's unit typically gears to around 80% and the rights themselves to around 65%, so most purchases land between 65% and 75% all up, with 70% a reasonable planning assumption
  • The price is usually a multiple of the verified net profit from the caretaking salary and the letting commissions, not a valuation of bricks
  • A verification report from a specialist management rights accountant is a standard lender requirement, not an optional extra
  • The body corporate must approve the assignment of the agreements to you, and the lender will want to see that consent
  • Lenders look at the number of lots in the letting pool, and a small pool with few lots signed up is priced as a risk
  • Relevant management or accommodation experience helps here, and a first-time buyer gets the strongest result by pairing the application with a solid handover or an experienced manager, which we help arrange

Why the remaining agreement term drives the value

A management rights valuation turns on the number of years left to run on the caretaking and letting agreement. The remaining term drives the value, because the income runs with the agreement, so we check it first and, where it helps, line up a top-up before you buy. Buyers who ignore this pay a full price for a business with only a few years of certainty in it.

We look at the remaining term before we look at the profit figure, and we tell you plainly when a top-up needs to happen before, not after, you settle.

  • A remaining term under about 10 years reduces the LVR sharply, and some lenders will decline the purchase outright
  • In Queensland, standard module agreements run to a maximum of 10 years and accommodation module agreements to 25 years, and which module applies changes the lending view
  • Topping the term back up requires a body corporate resolution, so it is a negotiation and a timeline, not a formality
  • The loan term is generally capped by the remaining agreement term, in the same way a leasehold loan is capped by the lease
  • Lenders read the caretaking duties schedule as well, because an onerous schedule eats the salary it pays
  • Ask for the agreement term, the module and the last top-up date before you sign anything

Short-stay letting or a residential lease

The same apartment can earn its money two ways, and lenders read the two very differently. On a standard residential lease the lot is close to ordinary residential security. In a short-stay pool it is a specialised accommodation asset, and the LVR, the term and the lender list all change with it.

Short-stay letting is regulated by state planning frameworks, and separately by the by-laws of the scheme itself. We check both before the application goes in, because a lender that finds the restriction after valuation will withdraw.

  • A lot on a 12 month residential lease is generally read on residential criteria, at a higher LVR and a longer term than a short-stay lot
  • Short-stay caps are set by state planning frameworks, not councils: New South Wales caps non-hosted letting at 180 days a year in Greater Sydney and Ballina, and Byron Shire at 60, with bookings of 21 consecutive days or more not counting toward the cap
  • In New South Wales an owners corporation can ban short-term letting by by-law where the lot is not the owner's principal place of residence, and for an investor that is the clause most likely to remove the income
  • Registration on a state short-term rental accommodation register is required in some states, and lenders now ask for it
  • Leaving a letting pool takes notice under the agreement, and the exit terms feed straight into the valuation
  • Switching a lot from short-stay to a residential lease can change the loan product entirely, so tell us before you make the change

Holding management rights and the manager's lot

Management rights are almost never bought in a personal name. The caretaking and letting business sits in a company or a trust, and the manager's lot or reception office often sits in a different entity again, because one is a business and the other is real property. That split changes the security, the tax position and which lender will look at it.

We set the entity question out with your accountant before the contract is signed, and we present the structure to the lender with the ownership and income rationale spelled out.

  • The caretaking and letting business is usually held in a company or trust, and the agreements are assigned to that entity at settlement
  • The manager's lot is real property and is secured separately from the business, often at a different LVR and in a different entity
  • An SMSF cannot carry on the caretaking business, so management rights themselves are not an SMSF purchase
  • From 10 August 2026 a new limited recourse borrowing arrangement can only be used to acquire real property that is business real property, and the ATO treats a serviced apartment let through a management company as not business real property, so a fund generally will not be able to borrow to buy one. A limited recourse borrowing arrangement also cannot be cross-collateralised
  • The fund cannot let the apartment to a member or a related party, and no member can stay in it
  • Directors and trustees give personal guarantees whatever the entity, and the body corporate will want the entity named on the levy notices

Refinancing, refurbishment and a bigger letting pool

Operators come to us to fund a top-up of the agreement term, to refurbish tired apartments, to release equity after growing the letting pool, or to move off a facility that no longer suits how the complex trades. Management rights that have added lots to the pool since purchase are often worth materially more than the loan against them.

We reassess the business on its current net profit and its current agreement term, not the numbers you bought on, and put the equity to work.

  • The cost of topping the caretaking and letting agreement back up to its full term can be funded, and it restores value immediately
  • Signing more lots into the letting pool lifts the net profit, and the value follows the profit multiple
  • Furniture, appliance and linen refurbishment packages can be built into the facility or funded separately as equipment finance
  • A revaluation on improved letting numbers can release the deposit for a second set of management rights
  • Moving from a bank that has stepped back from short-stay strata to a lender still actively writing it
  • Consolidating the business loan, the lot loan and working capital into a structure that matches the seasonal occupancy cycle

Our complete list of services

  • Buy a serviced or short-stay apartment in a letting pool
  • Borrow up to 70% on a serviced apartment
  • Fund a management rights purchase and the caretaking agreement
  • Finance the manager's lot, reception office and on-site letting office
  • Improve the rate or conditions on your existing finance
  • Identify development and value-add opportunities
  • Release equity for a refurbishment or an apartment upgrade
  • Fund a top-up of the caretaking and letting agreement term
  • Buy a block of apartments or an entire short-stay complex
  • Finance apartment furnishing packages, laundry and housekeeping equipment
  • Free up your cash flow with working capital
  • Arrange finance for an SMSF purchase of an investment apartment
  • Arrange finance through a trust or company structure
  • Bridge a settlement timing gap
  • Refinance and consolidate existing business debt
  • Arrange personal finance for owners, managers and board members

Our process

How it works

1

We understand your scenario

We talk through the property, your business and timeline, and any complexity in your structure.

2

We find the right lender

We match your deal to the lender on our panel best suited to it.

3

You receive clear terms and guidance

We present indicative terms and explain what we recommend, and why.

4

We stay with you beyond settlement

We manage everything through to settlement, then stay in your corner well beyond it, with ongoing support from the team.

Lender features compared

How serviced apartment and management rights loans compare across lenders

Strata accommodation is a specialist asset class and lender appetite varies widely. The right lender depends on the size of the lot, whether it sits in a letting pool or on a residential lease, and how many years are left to run on the caretaking and letting agreement.

Serviced apartment loan feature Major banks Non-bank lenders Availability
Maximum LVR (strata apartment)50% to 60%Up to 70%Standard
Maximum LVR (management rights)Selective, to 50%Up to 65%Specialised
Minimum apartment size50 sqm and aboveFrom about 40 sqmCritical
Letting pool vs residential leaseResidential lease preferredLetting pool acceptedVaries
Short-stay council approvalEvidence requiredEvidence requiredCritical
Caretaking agreement remaining term15 years or more preferredShorter terms consideredCritical
Loan termUp to 15 yearsUp to 15 yearsStandard
Approval timeframe*3 to 6 weeks2 to 4 weeksVaries
Best suited forLarger lots on a residential lease, and experienced managersLetting pool lots, small-format apartments and management rights

*IMPORTANT: These are indicative figures only. Terms, LVRs and approval timeframes vary with borrower capacity, security type and individual lender criteria, and are subject to change. Figures are a general guide, not a quote or an offer of finance, and not a representation that finance is available on these terms.

Frequently asked questions

Why choose Ardent Capital Group as your broker?

Ardent Capital Group brings the same method to every client: execution and strategy, clear advice for smart lending, and long-term growth. That means the right lender, structure and timing, straight advice so you borrow with confidence, and today's deal built toward where you want to be tomorrow. We are specialists in helping business owners secure finance to purchase their own property, and we understand the complex structures that often sit around it, including multiple trusts, holding companies and self-managed super funds. Funders often hesitate over whether a serviced apartment is residential or commercial, so it goes to those who understand letting income and management agreements and can read your occupancy figures as real trading. Long after settlement, the team stays here as you add to your holdings. Every figure is subject to serviceability, lender appetite and approval.

What are management rights, and how are they funded?

Management rights are the right to let and caretake a complex. You earn a caretaking salary paid by the body corporate for maintaining the common property, and commissions for letting the lots that sit in the letting pool. It is a business purchase, not a property purchase, and it is funded as a split facility that usually lands between 65% and 75% of the price all up, so the deposit runs to 25% to 35%. The price is normally a multiple of the verified net profit, and lenders require a verification report from a specialist management rights accountant before they will look at it.

Why does the remaining term of the caretaking agreement matter so much?

Because the agreement is the asset. The income stops when the agreement ends, so the number of years left to run is what a lender is really funding. The remaining term drives the value, because the income runs with the agreement, and under about 10 years the LVR tightens, so we check the term first and, where it helps, arrange a top-up before you buy. In Queensland, standard module agreements run to a maximum of 10 years and accommodation module agreements to 25, and topping the term back up needs a resolution of the body corporate. Check the term and the last top-up date before you sign anything.

Is there a minimum apartment size for lending?

Size is a hard gate, and lenders measure internal living area, excluding balconies, storage cages and car spaces, so the number on the brochure is rarely the number they use. Above 50 sqm internal, most lenders are comfortable. Between 40 and 50 sqm the pool of lenders narrows and the LVR tightens. Below 40 sqm you are into specialist territory and a larger deposit, though the mortgage insurers will look at lots down to around 30 sqm in the right building. For serviced apartments specifically, 50 sqm internal is the line several lenders hold before they will consider their better LVR tier, no matter how well the lot lets. A small lot is financeable. It is just a shorter list of lenders and a bigger deposit.

What LVR can I get on a serviced apartment, and how much deposit do I need?

An individual serviced apartment is generally funded to 50% to 70% of value, so a deposit of 30% to 50% is common. Where you land depends mainly on the size of the lot and whether it sits in a letting pool or on a residential lease. With extra security, a cross-collateralised structure can reach up to 100% of the price. The exact number depends on your file, so talk to us.

How do lenders treat an apartment in a letting pool compared with one on a residential lease?

As two different assets. On a standard 12 month residential lease, the lot is close to ordinary residential security, so the LVR is higher and the loan term is longer. Committed to a short-stay letting pool, the same lot becomes specialised security: the LVR drops, the term shortens and the list of lenders willing to write it gets short. Leaving a pool takes notice under the agreement, and the exit terms feed straight into the valuation, so tell us before you change the letting arrangement.

Can short-stay letting rules stop me letting an apartment?

The rules are real, but they are set by state planning frameworks rather than by individual councils, and they differ sharply by state. In New South Wales, non-hosted short-term letting is capped at 180 days a year in Greater Sydney, Ballina, and specified land in Clarence Valley and Muswellbrook. Byron Shire is tighter again at 60 days. Bookings of 21 consecutive days or more do not count toward the cap, and hosted letting, where the owner is on site, is not capped at all. Registration on the state register is mandatory. Victoria applies a 7.5% short stay levy to bookings under 28 days, and in Western Australia unhosted short stay in metropolitan Perth has needed development approval beyond 90 nights a year since January 2026. The point worth checking early, though, is the letting by-laws: in New South Wales an owners corporation can pass a by-law banning short-term letting in a lot, but only where the lot is not the owner's principal place of residence. If you are buying to let, those by-laws are what protect your income, so we confirm there is no restriction in place up front, which is exactly what a lender wants to see.

How are body corporate levies treated by a lender?

As a real cost, deducted from the letting income before serviceability is worked out. Administrative fund levies, sinking fund levies and any special levy for building work all come off the top, and on an older complex a special levy can be substantial. Lenders read the body corporate minutes and the sinking fund forecast to see what is coming. We read the body corporate minutes and sinking fund forecast early, so any upcoming levy is built into the return from the start.

What trading history do lenders want to see?

For management rights, two to three years of the verified net profit from the caretaking salary and the letting commissions, the body corporate agreements, and the letting pool numbers showing how many lots are signed up. For an individual apartment, two years of pool distributions or short-stay income, averaged rather than taken at the peak season figure. Where the business has traded under a previous owner, that is the starting point, and a verification report from a specialist accountant is what a lender will rely on rather than the vendor figures alone.

What documents do I need to apply?

For a full-doc application, most lenders want two to three years of business financial statements and tax returns, personal tax returns for all guarantors, the contract of sale, the strata plan showing the internal area, the letting pool or caretaking and letting agreement, and the body corporate records. Many operators do not fit a standard full-doc assessment neatly. Alt-doc and low-doc routes exist, supported by an accountant's declaration, BAS lodgements and business bank statements. We work through your income situation upfront to identify the best approach.

Why use a broker rather than going direct to my bank?

Going direct means one lender's appetite and one set of criteria, and this is a sector where appetite is genuinely narrow. Some banks will not lend on a lot under 50 sqm at all, others decline anything in a hotel letting pool, and only a small group of lenders fund management rights properly. A specialist broker knows which lenders are actually writing strata accommodation this quarter, and how each one reads a caretaking agreement. Sending a fundable apartment to the wrong credit team is how it gets declined.

Can I use my SMSF to buy a serviced apartment or management rights?

Yes, it is possible, and we arrange these. It is also one of the more intricate purchases in commercial finance, and the detail is what decides whether it works. The fund borrows under a limited recourse borrowing arrangement, so the apartment sits in a separate holding trust and the lender can only come after that one property. From 10 August 2026 a new arrangement can only be used for business real property: this is where it bites. The ATO treats a serviced apartment let through a management company, with earnings returned to the owner after fees, as not business real property. That is the standard letting-pool arrangement, so a fund generally will not be able to borrow to buy one under a new arrangement. Your operating company leases the apartment back from the fund, in writing, at market rent supported by an independent appraisal, and the rent has to actually be paid. Cross-collateralisation is not available inside super, so the fund needs its own deposit and the 100% LVR structures described elsewhere on this page do not work here. Lenders cap SMSF lending below a standard purchase, generally between 65% and 75%, and want cash left in the fund after settlement. We know this sounds complicated. It is, and that is exactly why we do it every day. Reach out to our team and we will guide you through the entire process. We structure the finance, tell you which lenders will take a strata lot as SMSF security and on what terms, and bring in the SMSF specialists and licensed advisers who set the fund side up. You will not be working it out on your own. Get that right and it is a solid, compliant structure.

Can you help if my bank has declined my application?

Often, yes. A decline usually means the apartment went to a lender whose criteria did not fit the asset, not that the asset is unfundable. The three most common reasons are a lot under the minimum size, a hotel letting pool the bank will not accept, and a short remaining term on the caretaking agreement. Non-bank and specialist lenders assess all three differently. We will give you a straight answer on whether it is fundable elsewhere, and at what LVR.

Do you charge any fees for your service?

Most of the time, no. We are paid a commission by the lender once your loan settles. Where a purchase requires significant preparation, a small mandate fee may apply, and we will always be upfront about this before work begins.

What areas do you service?

Although we are based in Sydney, we service clients across all major Australian cities, including Melbourne, Perth, Brisbane, the Gold Coast, Adelaide, Canberra and Hobart, along with their surrounding regional areas. Wherever your property is located, we can arrange your finance.

What other finance can you assist with?

Although our main speciality is property loans for business owners, we also assist with apartment fit-out finance and working capital for serviced apartment operators. On asset finance, that covers apartment furnishing and FF&E packages, reception and booking technology, laundry and housekeeping equipment, and cleaning and grounds machinery. On working capital, we arrange business overdrafts, lines of credit and cash-flow funding to cover body corporate levies, seasonal occupancy troughs, refurbishment cycles and the timing of letting pool distributions.

I've been a business owner for a few years now, but this will be my first loan. Are you beginner friendly?

Yes. That is our core ethos, helping you understand the right strategy, structure and clear advice from the very first conversation. Our main borrower profiles are short-stay operators, management rights buyers and accommodation investors seeking finance from $100,000 upwards, so a first commercial loan is well within our wheelhouse. We will walk you through the minimum size rules, the agreement term, the deposit you will genuinely need, and what the lender will ask for, before you commit to anything.

Excellent★★★★★ · Google reviews

Your commercial finance partner at every stage.

Nick Chong

Ardent Capital Team

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Ardent Capital Team

Ardent Capital
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