Privacy policy

Last updated: 6 June 2026

This Privacy Policy explains how Ardent Capital Group (ACN 610 215 739) (“Ardent”, “we”, “us” or “our”) collects, uses, discloses and protects your personal information. Ardent is a commercial finance brokerage based in Sydney and operating throughout Australia. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and, where relevant, the Privacy (Credit Reporting) Code.

By using our website or engaging our services, you consent to the collection, use and disclosure of your personal information as described in this policy.

1. Information we collect

To provide finance broking services we may collect personal and financial information, including:

• Identity and contact details (name, date of birth, address, email, phone number);
• Financial information (income, assets, liabilities, expenses, bank statements, tax returns and accounting information);
• Details about your business, the property or asset to be financed, and the purpose of the finance;
• Credit information, including details of your credit applications, current and past credit arrangements, and credit eligibility information;
• Information about your interactions with us and your use of our website.

2. How we collect information

We collect information directly from you (for example, through enquiry forms, phone calls, meetings and finance applications), and where authorised, from third parties such as lenders, your accountant or financial adviser, credit reporting bodies, and our referral partners.

3. Why we collect and use your information

We use your information to assess your finance needs, prepare and submit applications to lenders on your behalf, arrange and manage finance, provide ongoing service and reviews, comply with our legal and regulatory obligations (including anti-money laundering and responsible lending requirements), and to improve and market our services where permitted.

4. Disclosure of your information

We may disclose your information to:

• Banks, non-bank lenders and other credit providers to source and arrange finance;
• Our aggregator, licensee, mortgage insurers, valuers and settlement agents;
• Trusted referral partners (such as conveyancers, accountants and buyer’s agents) where you have asked us to coordinate your finance and property needs;
• Service providers who assist us to operate our business (such as IT and administrative providers); and
• Regulators, government bodies or others where required or authorised by law.

We do not sell your personal information.

5. Credit-related information

In arranging finance we may collect, use and disclose credit information and credit eligibility information. With your consent, we may obtain credit reports from credit reporting bodies and provide your information to lenders so they can assess your application. We handle this information in accordance with the Privacy Act and the Privacy (Credit Reporting) Code.

6. Direct marketing

We may send you information about our services that we think may be of interest to you. You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us using the details below.

7. Overseas disclosure

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

8. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Access and correction

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time.

10. Website, cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to improve your experience. You can disable cookies through your browser settings, although some features of the site may not function properly as a result.

11. Complaints

If you believe we have breached your privacy, please contact us using the details below so we can investigate. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our website, with the date it was last updated shown above.

Licensing and the scope of our services

Ardent Capital Group Pty Ltd (ACN 610 215 739) is a Credit Representative of Finsure Finance & Insurance Pty Ltd, Australian Credit Licence No. 384704. We are authorised to provide credit assistance. We do not hold an Australian Financial Services Licence and we do not provide financial product advice, including advice about superannuation, self-managed super funds, or whether to acquire property through one. Information we publish about self-managed super fund purchases is factual information about how lenders assess these loans, and about the legal and regulatory requirements that apply to them. It is not a recommendation and does not take into account your objectives, financial situation or needs. Where a purchase involves a self-managed super fund, we arrange the finance and work alongside licensed financial advisers and SMSF specialists, who provide the superannuation advice. You should obtain that advice before establishing a fund or acquiring property through one.

Contact us

If you have any questions about this policy or how we handle your information, please contact us:

• Ardent Capital Group (ACN 610 215 739)
• Level 8/171 Clarence St, Sydney NSW 2000
• Phone: 0432 838 839
• Email: nick.chong@ardentcapital.com.au